FAQs

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: Are your templates a web app or native app?

A: Our templates are fully native and written in Apple’s latest language Swift.


 

Q: I’m not a developer, can I use this template to create an app?

A: Yes you can, but you may need help submitting your app to the App Store. You may be able to search and find the answer or we also offer this service for a fee. Feel free to contact us for more info.


Q: Why are some or all of images not showing up?

A:  The template uses the WordPress featured image for the article picture.

  • Check the WordPress admin dashboard and see if the post has a featured image set.
  • Check which thumbnails are set in WordPress admin dashboard Settings-> Media.  Your theme can also create thumbnails, be sure to check your theme thumbnail options. By default the app template uses large, but you can changes this to any thumbnail size your site supports.
  • If you have set a featured image and some images are still not showing up, you may need to regenerate your thumbnail images. I recommend using https://wordpress.org/plugins/regenerate-thumbnails/ it works really well.
  • Try changing static let featuredImageSize = “full” in Settings.swift to test if the full size images show up. I would not recommend using “full” in your final app because the images are full sized and it will be slower and take up more bandwidth to download. But it’s OK for troubleshooting purposes.